Secure Parking operates both the NDMC multilevel car parks at Sarojani Nagar and Baba Kharak Singh Marg. There are two solutions for the on-street parking problems which the government is implementing. The first one is to make more off-street car parks so that the availability of car parking is increased. For example, the parking lot at Connaught place can hold 1400 car while the one at Sarojani Nagar has a capacity of 840 cars.
The other solution is to increase the parking tariff so that the people find it too expensive to park and tend to not use the car, like it happens in most cities in advanced countries such as London, New York, Sydney etc. Now the government here too, the NDMC and MCD are recognizing the problem and they are increasing the tariffs. The tariffs have doubled, but again the tariffs are not high enough to deter the motorists. And the tariffs still do give sufficient return for the developers and do not reflect the investment made by them to develop the expensive parking infrastructure.
As far as more car parks are concerned, both the NDMC and MCD, Delhi Metro, Government Authorities and City Development Authorities in all the cities are building more parking facilities. There are three important aspects which need to be taken into account while building the car parks: Design, Technology and Operations. The design and technology of the car park have to be suitable for the environment in which it is operated. For example, the multi-level car park at Sarojani Nagar is one of the best maintained, uses the latest technology and is one of the cleanest car parks in Delhi but people are not using it much. This is because the time taken to park a car is very high. It is about two minutes per car and if there are ten cars coming in ahead, a user has to wait for approximately 15 – 20 minutes. This car park may be alright in an office or in a residential environment but it is not good in retail environment where people are coming and going out quickly and no one wants to wait for half an hour to get the car. Therefore one has to get right design and right technology.
Also, another important aspect from the technology point of view is control ling and maximising the revenue.
The third important part is the operations, which should be about maximizing service and not maximizing, revenue. The car park should be clean, lighted and ladies should feel secure. Many contractors just want to maximize revenue and for this, they cut corners by cutting down on lighting, they save on manpower, they save on cleanliness etc. So, I think these are the two major issues for public parking which NDMC is willing to do and now other agencies will also start.