Kerala’s Labour Department is planning to launch an online platform where the customers can book auto rickshaws, taxicabs, contract carriers, ambulance and even trucks according to their needs. The project will be implemented under the direct control of the Kerala State Motor Transport Workers Welfare Fund Board with financial aid from the State Planning Board. The pilot project will be soon implemented in Thiruvananthapuram, bringing around 10,000 auto rickshaws and taxis onto the platform.
The authorities aim to ensure 20% cent increase in income for taxi auto rickshaw drivers.The government plans to bring contract carriers and goods vehicles onto the platform assuring not just last-mile connectivity, but total transportation solutions to the customers. The project will be beneficial to the drivers as the welfare fund board is planning to enter into an agreement with petroleum companies, vehicle dealers, service stations and insurance firms to ensure petrocards and low operation and maintenance costs.
The customers can book rides using mobile app or by contacting the call centre. They will get a printed receipt for the amount paid and can share their experience on the website. There will be a panic button in the vehicle which will help the customer to contact the police in case of emergency.
The Motor Vehicles Department will track the movement of the vehicle. The bill can be paid in cash, through e-wallet or by card swiping. The vehicle owners will have to install a 10.1 inch touch screen device working on android operation system with 3G/ GSM connectivity to join the platform.